What Is the Law Tag Number on a Mattress

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I am waiting to hear from the store/manufacturer on the mattress I received that has issues. In the meantime, I took pictures of the law tags and notice there is no date of manufacture listed..it is blank.

There is a computer generated label of stickers that is stuck on with the law tags with the Store name, PO and SO numbers and there might be a date on that- 14/02/12. Is this valid even though the law tag with the date of manufacture is blank?

I never actually looked at law tags before...

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Hi cantsleep,

There is a computer generated label of stickers that is stuck on with the law tags with the Store name, PO and SO numbers and there might be a date on that- 14/02/12. Is this valid even though the law tag with the date of manufacture is blank?

Can you attach a picture?

You can see the type of information that is normally on a law tag some of the images here .

If the date is the manufacturing date then it would be before the Naturaworld bankruptcy and subsequent purchase by Spring Air Sommex and wouldn't have warranty coverage.

Phoenix

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Here are the two tags I am talking about. The sticky one with Jordan's name on it has a date and I am not sure which Canadian date format that is...tried to look it up, but could be either YY/MM/DD or DD/MM/YY

Anyway, sent you a PM on the offer Jordan's is giving me to attempt a resolution on what I feel is happening with the mattress.

Thanks SO much for your insights!

Attachments:

  • LawTag8.jpeg

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Hi cantsleep,

Unfortunately ... neither of these is the law tag that is required for a mattress that is sold in the US.

A US law tag will look something like this or more detailed here ... and is required to say that the mattress includes all new materials and the type and amount of materials inside expressed as a percentage of weight along with the other information listed including the date of manufacture. Information showing that the mattress has passed the fire regulations is also required and is often included in the same tag.

None of this is included in either tag you attached.

I would also be cautious about the date because it appears to say that it was made in 2012 (it probably would have been made before Feb 12th, 2014 which is the alternative) which would be before the bankruptcy and Sommex isn't honoring the warranties from before the bankruptcy. You could check a law tag on one of the other models to confirm whether the first two digits are the year or the day of the month.

A mattress sold in the US is required to have a law tag that meets the regulations.

Phoenix

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Thanks Phoenix, there are other tags on the mattress that state the materials. I was only referencing the ones that had dates on them.

Here are some more. I sure hope the date is Feb 2014!

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Hi cantsleep,

The second image is a law tag that says "contents sterilized" which means that your mattress is either a comfort return or a warranty return that has been sterilized prior to being resold. It's not a new mattress. This would also indicate that the manufacturing date is almost certainly 2012 and it wouldn't be covered under warranty in either case.

Phoenix

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Hi Phoenix,

I was just following Cantsleep's situation and if they bought the mattress as a new mattress and received a sterilized mattress, wouldn't that be fraudulent? As apposed to buying a floor model which would have to be sold as a used mattress…

I would think this would have nothing to do with the warranty for the mattress but an actual misrepresentation of what product they were suppose to receive and in a new condition….

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I think it says Contents Sterilized because of the wool? It also says New Materials and I just read something online about materials used from an animal must state sterilization vs a pure natural substance like straight rubber not needing that statement on the label.

Also, it was confirmed to me by customer service in Canada that the year is first in their date format. I am still wondering what is "off" about this mattress and by looking at it, it does seem to have impressions of use. However, the store is telling me that natural latex has variations that are unpredictable, whatever that means (I assume it depends on what your complaint is). They also think that if I replaced the mattress it would look similar. The store is a bit of a drive from me, but I may have to go up there and look at the tags on the floor model and take a picture of that support layer to compare to mine.

The company did write me about the height discrepancy of the support and this was their response:

It is 6" core. This product was made with half-cap method and it would result in take-in of the overall height. Now that the mattresses are taped it will reflect a closer representation on the edge to the height at the crown. All measurements should be made from the crown not the edge. We reconfirmed by measuring a number of cores.

Basically what that means is that the fabric brings in the core a little bit which results in less height, also that the measurements should be taken from the crown of the mattress. He did check many cores in our factory to be sure they are indeed 6" thick and they are.

Does any of that make any sense?

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Hi CentralPA,

If the mattress is a return and it's being sold as new then that would be a misrepresentation (and illegal in most states) yes.

Used mattresses that have been sterilized generally have a yellow tag so it's possible that the contents were sterilized when it was new, perhaps because of the coir. Down and feathers for example need to be sterilized when they are used in a new mattress.

I probably shouldn't have been quite so certain that it was "definitely" used but there are certainly some red flags here.

Phoenix

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What Is the Law Tag Number on a Mattress

Source: https://www.themattressunderground.com/mattress-forum/index/15008-law-tag-info

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